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Social Care Support Worker

Band 3

Main area
Band 3
Full time - 37.5 hours per week
Job ref
HMP Verne
£21,730 - £23,177 pa inc
Salary period
06/06/2023 23:59

Job overview

Social Care Support Worker- Band 3


This is a prison based Social Care Support Worker role, supporting clients with a variety of needs including personal care, with a strong emphasis on promoting independence.

Working alongside Buddies, trained in supporting non-personal care, the Social Care Support Worker will promote;

  • Managing and maintaining nutrition
  • Maintaining personal hygiene
  • Managing toilet needs
  • Being appropriately clothed
  • Being able to make use of their accommodation safely

The post of Social Care Support Worker will cover 24 hours a day, 7 days a week with the following shifts; part time hours are available.



From time to time clients outside of the Social Care Unit may need support with personal hygiene. This will be provided by the Social Care Support Worker role, in conjunction with a care plan from Dorset Council.


Main duties of the job


  • Provide physical care to clients in accordance with their care plan
  • Communicate effectively with clients and the multi-disciplinary team
  • Inform the Social Care Lead and/or Registered Nurse as soon as possible when any change in a client’s condition is noticed
  • Report any complaints or requests for information from clients to the Social Care Lead in a timely manner to enable prompt response
  • Respond to the needs of clients in an honest, non-judgemental and open manner, which respects the rights of individuals and groups
  • Understand the need for, and assisting clients to attain optimal physical health and assisting with physical procedures in support of a Registered Nurse


Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:
    • We’re Kind
    • We’re Fair
    • We Listen
    • We Care

Detailed job description and main responsibilities

  • Contributing appropriately to risk assessment and individualised care planning
  • Use resources effectively
  • Report all risks to the Social Care Lead
  • Participate in appraisal and training to develop a personal development plan and strive to achieve the set objectives
  • Undertake any other duties commensurate to the grade and as requested by the line manager
  • Attend staff meetings, updates and attend mandatory training as required
  • Take responsibility for carrying a radio and responding as required
  • Demonstrates a commitment to equal opportunities for all people. Responding to the needs of people sensitively with regard for age, culture, race, gender, ethnicity, religion and disability, especially regarding privacy and dignity   
  • Demonstrates a knowledge of the term ‘professional boundaries’ and how to applying this to working with clients and others

Person specification


Essential criteria
  • Complete secondary education or equivalent
  • Able to read English and communicate it verbally and in writing to a good standard.


Essential criteria
  • 1 years working in a primary care, social care or mental health setting


Essential criteria
  • To have experience in, or be willing to develop skills in relevant to clinical area.
  • Ability to communicate clearly and effectively (to understand and be understood)

Employer certification / accreditation badges

No smoking policyInvestors in People: GoldDefence Employer Recognition Scheme (ERS) - BronzeStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Mindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employerStep into healthVeteran AwareArmed Forces Covenant Gold Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Emma Nicholson
Job title
Head of Healthcare
Email address