Job overview

Senior Support Worker, Band 3

Permanent - Full Time - 37.5 hours per week

Bexley Home Treatment team have an exciting opportunity for a band 3 RMN to join our well-established team which provides a 24-hour crisis resolution and home treatment to the residents in the Borough of Bexley. Come and join a successful and dynamic service which has recently been Accredited by the Royal College of Psychiatry, in providing an effective alternative to inpatient treatment for people in mental health crisis, 365 days a year.

The Home Treatment Team is an essential component of the Crisis Care Concordat 2014 and forms part of comprehensive borough-based crisis services, alongside the Mental Health Liaison, Community mental health Team and Crisis Café. The team is multi-disciplinary and employs a number of nursing, medical, social work and support worker staff who work closely to provide a viable alternative to hospital admission with a focus on a social systems approach. The Senior Healthcare Support Worker is the role for those who have experience and training, in clinical practice, in a ward or other clinical setting. Senior Healthcare Support Workers provide personalised care to service users, undertaking clinical tasks with supportive supervision as required.  Senior Healthcare Support Workers may go on to progress to become a Nursing Associate or Assistant Practitioner once they have completed the necessary training and demonstrated the necessary competences.

Main duties of the job

Working under the guidance of a Registered Nurse/ AP/NA/B4, to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational, and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.

Implementing home visit to provide treatment in their comfortable home environment  and provide support to met there needs 

Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support.

Supporting staff nurses and leading on providing hands-on care to service users including:

Undertaking 1-1 engagement with service users in an honest, open, and non-judgmental way. 

Recognising and valuing service users as individuals, acknowledging the importance of always maintaining the service user’s respect and dignity and ensure that the care provided respects equality and diversity.

Escalating any concerns to a Registered Nurse.

Monitoring and recording service user clinical observations, such as Physical observations and vital signs and escalating as appropriate any signs or symptoms of deterioration or that do not fulfil the personal parameters to the relevant professional. 

Escorting service users, as required, in line with Trust policies to facilitating admission and discharge of service users with nurses support. 

Working for our organisation

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families.  This is strengthened by our new values:

• We’re Kind
• We’re Fair
• We Listen
• We Care